Frequently asked questions

Same-day dispatch before 3pm ET. US express is 2–4 business days, standard 3–6, international 4–8.

Shipping is free on every order — express delivery, no minimum spend.

Yes — a tracking link is emailed the moment your parcel is scanned by the carrier, with live updates until it lands.

30 days from delivery, opened or not, for a full refund. US return shipping is on us.

No. Every order ships free with express delivery and live tracking, whatever you spend.

If you find the identical product cheaper from an authorised seller within 14 days of purchase, we refund the difference.

Visa, Mastercard, Amex, Apple Pay, Google Pay, Shop Pay and Klarna. Checkout is 256-bit encrypted.

Yes, to 40+ countries, with duties and taxes calculated at checkout so nothing is owed on delivery.